When it comes to marketing and communications there’s lots of talk about brand alignment, core values, and brand authenticity. The truth is, those have always been important, but the more virtual and online our lives have become, the more we seek genuine connection and authenticity. Your customers, audience, or clientele need experiences that are transparent, real, and engaging. They want trust in the buying experience and the brands they support to – quite frankly, my dear – give a damn.
What if you could redesign your brand vision based around your ideal business? What would it look like? What value will you provide? Who would your best customers be? By starting with your brand vision, and then re-envisioning it, your true brand will show itself. Read more on our blog post.
While giving as an individual is always rewarding, making charitable giving a part of your business’s brand culture can have an even bigger impact on the causes you believe in. Using your position and the platform of your organization to lift up causes and nonprofits you support is a great way to strengthen connections within your community and amongst your employees. In truth, the benefits of charitable giving as a business go far beyond the bottom line. Read on to find out more about the benefits of giving back.
When you make visitors and potential clients search on your website to find out what it is you do or how you can help them, you’re running the risk of losing them altogether. Unless you are a marketing-savvy emerging tech company touting a unique new service, you are probably coming off as one of many in a sea of sameness. How does your brand set you apart? How does your organization position itself? How do you express it? And why does this matter? Read on to find out why your brand positioning is weak and how you can fix it.
Hard to believe the first month of the new year has come and gone. One-twelfth of the year is over. Have you set your big WOW goals for this year? Are you well on your way to meeting them or are you still working on setting up your vision?
American entrepreneurs may have a well-earned reputation for risk taking, but once we have a modicum of success, we tend to turn into a timid bunch—or maybe the better term is reluctant. We’ve figured out what works on our own for initial growth, so we start relying on that status quo experience, often refusing to recognize changes appearing on the horizon, reluctant to see what’s right in front of us.
As brand advisors to consultants, professional service firms, nonprofits and other advisory firms, we often see the fear of change take hold in our clients. Where we see it most is when we’re addressing brand—brand name, brand identity and positioning strategy (learn more about the difference between these marketing terms here). While so many CEOs are ready to take risks in hiring or launching new products and services, many are quick to dismiss the value that a re-brand could offer. They feel themselves tied to the “brand recognition” they think they have, limiting their opportunity for growth. The problem is this: when making decisions, many of us focus only on what we have to lose rather than all that we could potentially gain.
And heck, it’s scary. Change is scary. Loss is scary. Our brains work hard to fight change; plus our habits, which have helped us succeed so far, are powerful and efficient (read more in this great Forbes article). You’ve worked hard to establish a reputation and grow. But what are you missing out on by not taking a closer look—or an objective look of what you might gain?
I write this blog post as I’m thinking about several of our clients who are in the midst of great change. One in particular, with whom we still work today, swore almost a decade ago that he would never change his business name, but upon closer examination (via a 180 Positioning Workshop™), not only changed it, but changed his business model, developed a spin-off company, rebranded both and subsequently grew six times over in four years.
He called me today for some advice on refreshing the spin-off company and said, “I will always remember what you said during our workshop when I was so worried about our brand equity. . . you said, ‘right now, nobody knows who you are.’ And you were right! We were afraid to change.”
While my words may have sounded harsh, he needed to hear them. He and his staff had already gotten so involved in their routines that they didn’t realize how much further they could go.
What our exploration did fundamentally, was enable him to focus more on all the possibilities and potential gain that a change would offer versus the loss of his “brand recognition.”
This name change and rebrand ultimately allowed his entire team to regroup and speak from the same set of brand values. It helped differentiate the company in the marketplace and brought a new pride to the team. Sharing that new life, that new story, became part of the excitement now shared among all of the staff, clients, and prospects, which created more excitement within the industry. When done correctly, a rebrand can be the event that breathes new life into an organization, reassures existing clients and helps attract new ones.
When seeing change in terms of what you have to lose, your focus is on staying safe, avoiding mistakes, fulfilling responsibilities—all honorable pursuits—you’re hanging on to what you’ve got and that’s okay, but it likely won’t help you grow.
If, instead, you see change in terms of what you might gain, your focus is about moving forward, maximizing potential, and reaping the rewards. It may require more of a leap of faith, but it’s also about creating opportunities for success.
Neither approach is wrong. However, the latter is an approach that can energize an organization and propel it forward.
So how can you learn to embrace change for the sake of your future happiness, particularly when it feels risky or uncertain? The answer is surprisingly simple: when you think about making a change, focus only on what you have to gain, and let go of those thoughts of what you might lose. To find out if
it’s time for a brand refresh, read more
